Make error message more clear when invoice was unable to send
When you hit send/connection done etc on an invoice and there is something wrong you automatically go to the next invoice in the inbox as if the previous one was successfully sent, and a very small error icon shows at the top of the screen. You then have to go back to that invoice and find the error message clear on the screen.
That red error message should appear on the screen right away to make it clear that the invoice was not sent, instead of jumping to the next invoice and make it seem like it was sent. Users have reported to not notice the small icon and it is easily missed by AP-users as well.
Alida Wahlgren
shared this idea
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Martina Andersson
commented
I think you see the warning triangle directly with a red number very clearly and never miss it. It only appears if something is wrong. Which it also shows if you hold the arrow over the triangle. But I can agree that it would be better if you were still in the invoice that went wrong, so you solve it immediately
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Anne Sophie Kuss
commented
Hi,
When rejecting an invoice, there is mandatory to add a comment, but there is no error message about this when you click Reject + Send. The invoice just stay in your inbox, and then when you enter it again this message appear:
Please make sure this message appear when you click send directly.
This should be standard feature, if there is a blocking and a comment is needed, the warning message should appear in the right time. The current setup is not really according to user experience best practises and should be changed.Thank you,