Possibility to mention a role in a comment
It would be great to be able to comment roles in a commentbox.
We work with roles setup for our departments where serveral employees work with all cases in a role inbox. So we want to be able to send an invoice comment to that role.
9
votes
Simeon Hjalmarsson
shared this idea
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Yes, we agree!
This has been something that we have wanted to implement since we first started working with mentions.
Unfortunately there are also other things we want to do and those things have higher priority right now, but I can tell you that we are on the same track here and that we want to do role-mentions at some point.
