We have done an analysis of the most common reason for invoices stopping in the document import. We see that the most common reason is due to duplicate suppliers in ERP(Suppliers with identical org.number and bank account/IBAN). Also several suppliers use the same banck account(Suppliers using factoring). By deleting duplicates from ERP, and setting suppliers inactive in Medius Flow we can do a lot, but in a large system with a lot of franchises which changes employees quite regularly duplicates is a recurring problem.

To solve this issue, a "Smart" supplier match would be great. When the invoice is imported to Medius and the supplier lookup is taking place the algorithm should look at which of these suppliers that have been posted against recently and chose the one with the highest number of invoices connected against it the last year. Also it should add a label to the invoice saying something like "Duplicate suppliers found" together with the error-message that appears today in document import only now as a history event. This feature would increase efficiency in Medius Flow.