Scoring
Scoring and Scorecarding is an important part of our business. Currently, Medius only allows for a user to score a Supplier 1-5 stars and leave a comment. We would find it very beneficial if we could expand on the current system to allow our users to score our vendors based on 5 different categories, which would drive an average overall score and have the ability to comment if necessary. The template we are thinking of would look very much like the below with the Categories, ideally, being editable to fit our organization's needs:
Average Score *****
Category 1 Average Score: *****
Category 2 Average Score: *****
Category 3 Average Score: *****
Category 4 Average Score: *****
Category 5 Average Score: *****
Rate Category 1: *****
Rate Category 2: *****
Rate Category 3: *****
Rate Category 4: *****
Rate Category 5: *****
[Comment box that is already there]
The categories we would like to measure are:
1. Quality of Products
2. Ease of Ordering & Order Accuracy
3. Delivery – Time & Availability
4. Customer Service
5. Vendor Reliability & Stability
This would eliminate the need to create a new system to capture this data from our users & buyers outside of Medius. We currently just need the system that is in place expanded upon further before we can use it to our benefit.